COVID-19 Updates, Guest Guidelines and Social Distancing
COVID-19 Response & Commitment
We are pleased to announce that we are open and accepting reservations!
We are hopeful that the pandemic will no longer impede your travel plans, and we have adopted flexible COVID-19 Policies to allow our guests to book with confidence.
For reservations arriving June 1st through August 31st, 2020 - final payments will not be due until 7 days prior to arrival. If the resort is required to cancel your reservation, or a stay at home order is issued for your area, the payments are fully refundable.
Check-In, Face Coverings and Social Distance Guidelines
- Face masks are required to be worn by guests who are 18 years of age or older when in the Main Office, Service Office, Elevators and any Common Area where social distancing is not possible. Face masks are not required at the beach or pool areas, however social distancing guidelines are to remain in effect.
- Please designate 1 (ONE) person from your party to check-in. The Main Office will be limited to no more than 2 (TWO) guests at a time. Please allow for social distancing.
- All guests staying in the unit will need to be registered on the reservation. We require first and last names of all adults and first names and ages of all children, including infants.
Wristbands identifying you as a guest of the resort will be issued to all guests and owners starting May 18th, 2020. The wristbands will be required to access the property, the beach and the pools. 6 wristbands are the maximum allowed per 2-bedroom unit and 4 wristbands per 1-bedroom unit.
To help ensure Social Distancing, visitors will not be permitted until further notice. Security Staff has been assigned to assist with social distancing efforts at the beach, pools and common areas. No groups larger than 10 people - even if all are members of the same family - with all groups maintaining 6 feet of distance.
The Fitness Center will be closed until further notice.
Hand Sanitizer Stations are located throughout the property for your convenience.
In addition to our already very thorough standard cleaning procedures, we are taking extra measures to clean and disinfect our rooms in their entirety between guests. All high touch areas: countertops, door handles, cabinet handles, appliances, remotes, furniture, bedding, light switches etc. are cleaned and disinfected between guests.To allow ample cleaning time between guests, late check outs will not be available.
We have also increased our efforts in cleaning and disinfecting our community areas, fitness center, elevators, grills, pool areas and pool restrooms in the same fashion.
Employee-Guest contact in units will be limited to essential services such as repairs or linen exchange. Any employee that enters an occupied unit has been instructed to wear a face covering and gloves while in the unit. Maid cleaning services may be limited during your stay.
Please visit the following websites for additional information: